Refund policy

Order Cancellation

Orders may be cancelled within 24 hours of placement or prior to shipment, whichever occurs first.
If your order has already been paid and you wish to modify or cancel it, you must contact us within 8 hours of placing the order.

Once an order has entered the packaging or shipping process, it can no longer be cancelled.

Refunds & Returns

We offer a 100% money-back guarantee for items that arrive defective or damaged during shipping. To initiate a refund or replacement, please contact our support team and provide a clear photo of the issue. Upon review, we will issue a replacement or refund, based on your preference.

Return shipping costs may apply depending on the circumstances.

If you are unsatisfied with your order for any reason, please reach out to our support team, and we will make every reasonable effort to assist you.

Customers are responsible for return shipping costs unless otherwise stated.

Non-Refundable Situations

Refunds will not be issued if:

• The order fails to arrive due to circumstances within the customer’s control (such as an incorrect or incomplete shipping address)

• A cancellation request is made after the 24-hour cancellation window

• A refund request is submitted more than 24 hours after delivery

Refund requests must be submitted within 24 hours of receiving the item. Requests made after this timeframe may not be eligible, and return shipping costs will be the responsibility of the customer.